Tell us why:
Right when we arrived we were greeted and assigned a room. The place is clean, the staff is very welcoming and nice! We will be coming back. Thank you Brentwood Family Pet Care!
- Christine Castro
Love Dr. Lichlyter and staff. Really listens and explains answers and best treatment options. They truly do treat your animals like family. Will not take my fur babies anywhere else!!
Always professional, always friendly! They Love animals!!
Very homey. Went to previous vet where I felt rushed and just like another payment. Here I felt welcomed and wanted to be there and felt my pet was getting the best care he could receive.
- Jessica V
Molly and Olivia always get the best care!
- Claudia VDH
Dr. Avra & the ladies who helped us at the front desk were professional, happy to help, and informative. I was looking for a new Vet due to unpleasant experiences w/ my old one, and I am more than happy making this my new Vet location for my fur baby
Dr. Heath spent a lot of time with me explaining treatment for my dog. She is wonderful! Natalie was also very kind and caring.
- Sherry H
My Duke gets the best care and the staff is very friendly. I’ve always left feeling good knowing my pet gets the best care.
- Kerry T
The Vets and Staff are extremely knowledgeable & courteous. My husband and I feel like family when we visit. 'Love these people'! Our
little dog, Beeslee, loves Laurie, our groomer. She's the BEST!
- Barbara H
BFPC is amazing! The staff were extremely friendly, both the doctor and tech treated my pup gently with compassion - and called to check my pup the next morning. They truly care about their patients and are not all about the dollar! HIGHLY recommend!
- Velya E
All of the staff seem to really care about my dog. They are warm and
kind to my dog. My dog seems very comfortable there and exhibits no
- Lezley K
I have never been so satisfied with a vet, and this was the third vet I went to for an opinion because no one else could diagnosis my dog. This vet not only diagnosed my pup, but my dog is actually showing signs of getting better!!!
- Alexandra B
Made our pets feel comfortable and safe. Did not feel rushed and stressed the entire visit. Felt our vet and technician was very knowledgeable, thorough, caring and personable.
- Linda H
Great Service and Staff! I brought my 9-week old puppy and I am so glad I did. The staff is knowledgeable, kind, caring to both my pup and my family. I feel comfortable and confident my pup will receive the best care.
- Victoria R
We were greeted promptly and courteously. The hospital was clean, odor free, safe, and professional in appearance. We were seen within a reasonable time frame. The staff was knowledgeable and considerate toward my pet and me. The veterinarian listened to my concerns and answered my questions. I feel I received value for the fee I paid. I clearly understood everything I learned in the visit and have no additional questions. Friendly and courteous and most important they were great to my dog
- Gary M
Taking a pet to the vet can be a stressful experience for the pet and the owner. This facility makes that appointment go so well. The staff is
friendly, knowledgeable, and considerate to my pet and me. We leave relaxed.
I am treated like family, staff make us feel like we are their only clients.
- Linda G
The professionals at this office made me feel welcome and safe having my dog in their care
Brentwood pet care is amazing and we’re always happy with the service we receive.
- Amanda V
We have always received effective, reliable, courteous, professional service from the doctors and techs/staff.
- Ken Young
Your staff is friendly and always makes sure you have been helped if you are standing near the counter.
- Pat M
They know my name and my pets name and treat us with knowledge about my dog.
Dr. Tucker Avra was amazing, explained everything and made me feel comfortable in every decision made to help Charlie. I could not be happier with the care Charlie received. Each one of the girls were so sweet and knowledgeable also. I will be back.
The staff and vet took time explaining what was going on with my cat. Both knowledgeable and sensitive about the situation.
Awesome staff and great place to bring your fur babies!
I think the vets and staff members are very friendly and extremely good with the animals. They all show a love for animals and are extremely qualified to handle just about anything that may come up with an animal.
Dr Lee & Scott have always treated Cash, Kitty & Penny as if they were their number one concern. They seem to educate themselves on the latest and greatest treatments. I have confidence in their abilities.
Dr. Lee and her assistant Hanna were so sweet and friendly towards Precious my 12 year old kitty. Dr. Lee explained everything in regards to my pets health. Thank you!
I feel like the staff really cared about my cat Ginger. They did an excellent job of treating her. The Dr. worked out a plan for her to lose weight, and followed up with me that evening. I'm extremely satisfied with their services.
You guys are the best. Always know you will do the very best thing for our pups.
Great staff and dr!
We are very happy with Dr Johnson and all of the attention we receive from the entire staff. Our pets are welcomed are treated lovingly. And, everything is so nice and clean. I do recommend often to others. Would be great if you also treated bunnies.
Compassionate people working to help you with your pets, healthy or not. Last minute appointments to get you in for emergencies within office hours. Would recommend in a heartbeat!!!
Great staff, friendly, professional, clean!
Very knowledgeable and friendly staff!
The doctors and staff are all very kind and friendly and genuinely seem to care for animals, as well as efficient and listen to our concerns. We trust them with out pets who are our family, so that says a lot!
When I need to bring My cat in to be examined Brentwood family pet care always accommodates me with an appointment the same day.
Great service, even with us being nervous over our sweet dog!!!
Everyone at Family Pet Care are wonderful!!! They always get me in at any time I call. Love them all!!
Friendly, efficient, thorough. Nice of you to follow up to see how pet is doing.
We have never had anything but exceptional service from BFPC. Great caring staff!
Dr. Heath and Lauri Love our cats just the way that we do! They're always so gentle and accommodating with all three of our cats. We love it!
The reason I bring my dogs here is because it's great. The vets are great and all of the technicians are amazing!!!
Staff was great and went over above what was required, even cleaning up after my dog when he had an accident in my truck. Can't get better than that!!!
Great visit the staff is by far the most kind and professional in town!!!
I was very nervous taking my dog to the vet only because I was scared for her. They took wonderful care of her and have answered every one of my questions!!!
Friendly. Professional. They care about our cats and us!!! Always a positive experience!!!
After living in Fremont for 35 years we needed a new vet. We brought our 3 dogs and felt extremely welcome. So far so good!!!
I have taken my cats there for over 10 years. Wouldn't go anywhere else (except on weekends. They give excellent care! Always recommend. Two of my nieces are changing their vets to Brentwood Family Pet Care!!
Excellent care and service as usual!! Thank you!! You always make us feel welcome and cared for!!
The Best Vet in Brentwood !!! The employees are like my family!!!!!!!!!!!!!!!
- Tom M
Awesome staff and Lady Loves you all.. Thank you so much for many years of service. Smiling here.
I have been a client of BFPC for about 15 years, I feel they have always taken wonderful care of myself and my pets.
I have always received kind and courteous care here. I feel that my pets get the most thorough treatment possible and everything is explained and discussed before choosing the best course of action for them.
Name: Amy Steele
Front office was fabulous and professional. Dr Johnson is awesome and took time to discuss my dog and her health. Great place!!
Pleasantly pleased by the service.
They are always friendly, professional and knowledgeable!! Best veterinary I've been to!!!
Each staff member was patient and professional and answered my questions thoroughly.
Friendly, professional, understanding, listens to concerns, overall great experience with excellent staff!
I have a Pit bull who doesn't like going to the Vet. The staff at Brentwood Family pet care are helpful, understanding, and always make my dog feel welcome even when she's not cooperative and growls at them. They know how to help all breeds of dogs.
The entire staff are amazing! You just get a comfortable feeling the moment you walk through the door. Easy to talk too. Won't go anywhere else!!
The staff here is AWESOME. My pup loves to go to the Vet because she is so loved here
-Tony & Dana J
The care that was and has been given to my old dog was 5 star, very kind and caring for the pain he was suffering with. the treatment that was given to my dog has relived him of his most urgent pain, and he is resting comfortable at home now.
We love the staff Dr L!
I love Brentwood Family Pet Care! Every staff member is polite, knowledgeable, considerate and compassionate. They treat my kids like they were their own and that makes me very comfortable knowing how much they care.
Very welcoming and comfortable environment. Staff is very friendly and attentive and loving to my dog.
Very friendly, always treat our dog well.
We couldn't have gone through Gus's death without the love and support of Dr. Johnson and his lovely staff. We will always be grateful that we have found him and will always recommend your clinic to everyone we know!
We felt like a family with our new pet, answered concerns and appreciated tips and suggestions! Thorough follow up and documentation appreciated!!
You treat my pets as they are yours. And that means so much to me and when we lost one of ours. You were right there by our side fighting with us. And crying with us. Means so much you guys go up and Beyond your job.
I'm always nervous trying to find a new Vet to care of my two doggies, after meeting Dr. Kristi and the way she approached Dulce and how carefully she examined her, I felt like I had found the right place where yo take her and also take Mambo.
Feeling VERY confident when I bring my girls in. Thank you, Chloe and Zoe.
The most caring considerate timely group of professionals I have dealt with. My dogs are everything to me and that is how we all get treated.
My babies have been patients of Brentwood Family since they entered my life, and my fur babies that are no longer with me were also patients. My pups received care above and beyond, especially my Bunker. I know they are loved at BFPC, The BEST!
I love the staff, especially Jayme, she really went above and beyond during my most recent visit. It's obvious how much the staff truly loves animals.
The staff is always extremely attentive and makes us feel loved and cared about every time we are there.
Great experience we'll be back
Y'all are the best!
Melissa is patient with my extremely protective and somewhat aggressive German Shepherd. She's become his friend and is great with him.
Friendly and knowledgable, great patient and owner care, always a pleasant visit.
I felt welcomed.
Very friendly staff! Always listens and answers questions. Our pets love it here
Brentwood family pet care has been very caring and understanding from the first day we took out pets there. Whenever one of the dogs wasn't feeling well, they have always helped us figure out what to do and keep them healthy.
Good service, convenient location, and they are very good with both my dog and his owner (me!)..
Over all rank - would be Fantastic staff, Vet, asking the right questions to remind you of what should be discussed. Open minded discussion with the pro’s and con’s explained clearly.
Our little dog and I are always greeted with smiles by everyone there. Our pets have always been given very thorough attention and hugs!! We're so thankful to have found them!
Pleasant experience for both my dog and me!
Truly live up to your company motto of Loving my pets as if they were your own! would NEVER take them anywhere else.
The staff and Doctor were awesome!!! Yesterday's visit was my first at Brentwood Family Pet Care and was referred by a family member to take my new puppy. I felt welcomed and greatly appreciated how thorough Dr. was and how he took his time.
My furbaby has been going to Brentwood Family Pet Care since she was 3 months old. She's almost 10 years old now. She has ALWAYS received exceptional care here.
The staff and the vets are exceptional. They love all our family's animals and help tailor the care plan to both the health of the animal but also us ( ie budget and schedules). I highly recomend them to anyone who loves their animal like family.
I love that your staff makes an effort to form a relationship with me and Penny.
Very Friendly, clean facility, and the Veterinarian listened and explained what she was going to do in detail. Very Happy.
Dr Lee is always highly professional and always offers plan a or plan b alternatives.
- Richard G
The staff was great!! Very helpful, the Dr. Was amazing!!!! And very thorough, I couldn't of asked for better!!!!!
- Elizabeth M
The staff is always so personable and really cares about our pets. They always seem to want to spend a little more time with them and care about their "feelings" Thank you!!!
- Marijah F
Friendly staff and Dr. Lichlyter was great! He spent alot of time with my dog as it was our first visit. If you are new to the area, here is your new vet!
I believe the Brentwood Family Pet Care is a great vet service business.
- David C
Loved the vet and all the staff- it was a warm and welcoming environment for m two new puppies. The puppies were so comfortable they slept on the table in the office.
- Renee O
The staff here is absolutely the greatest! I would give 10 Stars, the best hands down, ill be having all 3 of my babies come here from now on!
Excellent service and staff! I'm new to California and saw they had high ratings, so I chose Brentwood Family Pet Care. They all were so loving to my big boys and totally could see how much they care about our fur babies. I highly recommend them!
- Nel M
I feel the staff understands how very much I as a pet parent Love my dog and respect the care they provide. The e-mail reminder for upcoming appointments, and required treatments is helpful.
- Pickerill R
I love Dr. Lee. She has consistently been friendly, helpful, caring, and knowledgeable about my pets. I learn something new after every visit. I have complete trust in Dr. Lee. Thank you!
- Lisa G
We were tre
The Doctor listened to my concerns, made sure I felt she respected them. She then gave me her thoughts and beliefs and let me make a decision. This was a great experience and greatly appreciated.
- Devin R
We were treated with respect. The team is so caring and nice and that is why we now have a vet for life!! Thank you again.
- Cyndi C
The staff is outstanding. The care they gave our dog Maggie was great. We are not from this area, just wintering at our son's house for a few months. We are very pleased with the care and service provided by by Brentwood Family Pet Care.
- Dan F
My first visit was great! From the receptionist while making the appointment to the finish everyone was friendly and helpful. We will surely be back! We have found our new very home! Thank you
- Debbie Donley
Everyone there was so amazing! I have to give big props to everyone, especially Melissa, I was a worried fur mom!
- Holli W
I have always had a great relationship with everyone here. Very kind to my animals and sincere!!
- Sandi S
BFPC has always treated my pets as if they were there own!
- Laurie M
Everyone at Brentwood Family Pet Care is terrific. Beyond friendly. I always enjoy talking with the staff. You have a great team!! We have never had any negative experiences.
- Diane W
All of our questions were answered, we feel our pet was well taken care of.
- Mindy W
Everyone at BFPC is kind, courteous and you can tell they love animals and what they do. I've never had a vet like this and have no plans to ever change.
- Rochelle W
Very caring staff and very clean environment and great follow up!
- Tammy W
Everyone from the vet techs to the vets are great. Wouldn't take my animals anywhere else.
- Patricia M
Loved everything about this place and my visit. Will be making this place my permanent doggie care location.
- Jayme R
New rescue pups & everyone was awesome!
- John G. D
Have been coming here since 2006 and Dr. Lichlyter is the best and his staff is awesome too!
- Carolyn T
My parents take their dogs her and all the doctors I have met are awesome! But this time I got to meet the technician Lori whom was so beyond helpful!! She took excellent care of me and my puppy!! She was realistic and seemed to really care!!!!!
The staff at Brentwood Family Pet Care are very friendly and knowledgeable. I'm always able to get an appointment in a very short time frame.
- Jeff S
You have a wonderful, caring and efficient staff and Laurie does
- Marilyn August
Everyone is friendly and helpful and very caring. Buddy was well taken care.
- Beverly S
The staff is welcoming and friendly. dr lechlyter is knowledgeable,honest, and always spends time explaining a situation. He always prefaces with " if this were MY dog- I would.." I trust the staff( janelle, Kylie, alora, Laurie etc ).
Thank you! Dozer is not a fan of going to the vet but your team made it fast, effective and easy!
The staff and Dr were kind and courteous and handled our frightened aggressive dog with extreme patience and kindness.
- Debbie W
Been coming to bfpc for 13 years. Everybody is wonderful. They are so loving and caring to my pet. Wouldn't go anywhere else.
- Rhian W
When you have a sick or injured pet (family member) it's very scary and stressful, but BFPC puts you at easy and makes you feel your pet is in good hands. Thefollow up from them is much appreciated. Thank you, Coopers Mom ??????
- Susi L.
We could not be happier and everyone is so friendly and helpful!
- Hazel K.
Dr. Johnson is fantastic! Caring, compassionate and knowledgeable.
- Teri S.
The staff are great! They always greet you and your pet with smiles and are genuinely happy to help and answer questions. Doctors are knowledgeable, professional and caring. They go out of their way to help you understand any health issue/concerns.
- Sandy F.
Staff was very supportive, answered all questions, and took good care of my cat.
Professional and considerate staff who seemed to reallyenjoy interacting with my dog.
Dr. Johnson was fantastic! He took his time to explain everything to me and to develop a course of action to help my "furry son". I only wish I could find a General Practitioner like him! Jayme was wonderful too with answering my questions!
- Kathy Edwards
Our dog was a new patient that was handled with exceptional care.
Always a pleasure to be at this location.
- Price T
Great service from the call to set an appointment as well as when we actually were there. Great Customer Service.
- Marcel G
This was our first visit and we were excited to find such a caring and honest veterinarian in Brentwood. Dr. Johnson and Lauri were amazing with our senior GSD. Their compassion and superior care made us clients for life.
- Karen S
Kind, generous, knowledgeable and no waiting.
Everyone is like family and they love my fur babies.
- Linda Guidry
Thank you for being so kind. I will definitely recommend you all. Clearly you are doing this for the benefit of the pet! :D
- Teri B
Clean office and exam rooms, friendly and knowledgeable staff, and practically no wait time!!
- Holly H
Everyone here was friendly, patient, and helpful! As a new pet owner, they helped me put my mind at ease knowing my pets will be in good hands!
Our dog Max is not always happy to be there. The staff is always considerate of that and work with us to make sure Max is feeling secure. We appreciate that they are not afraid to deal with his anxiety and aggression that sometimes shows there.
I have known you for 15 years and have never been disappointed. Love your staff also. All of you have come to me and my pets aide when I needed it most
You always make us and our two "boys" feel welcome. Thanks for your Freedom Day perks - they really help!
-Catherine G Rochelle
Great staff who showed knowledge and love towards my dog.
I love everyone at Brentwood Family Vet. They are so personable and love treating my animals with care. This place is pretty pricey. However, when I need them they are there for my furbabies. I truly believe they love them as their own.
Care and concern understanding. Feel like we are family.
- Shirley Miles
Staff was very courteous and vet and her assistant were very empathetic, my cat is 17 years and very frail and they were gentle with her even though she can be very cranky.
- Kathy B
Nobody likes to take their pet to the vet. The moment you walk in the front door you are surrounded by the cheerful atmosphere. The doctors are very professional and always take the time to listen to your concerns.
- Barb/Craig S
I love how friendly the staff is and how clean the hospital is. More importantly, I absolutely love how Drs. Johnson and Heath take their time to get to know my pets as well as work with me financially.
- Ann-Marie F.
Love this place
- Beth Drivon.
Knowledgeable, friendly doctors and staff.
- Rene H.
Everyone was so friendly and welcoming to both myself and Gracie. I felt Gracie was well taken care of by the Doctor. I really appreciated getting blood panel results while we were there instead of having to wait for days. Very positive overall
- Diana Z.
Very friendly. You know they love animals and treat your pets like their own.
- Kimberly Sanchez
We have been using brentwood family pet care for many years and have always received friendly and courteous service. the employees are like close friends to our family not just service providers for our pets. i always recommend them.
- Jerry M
I could see the love and concern the staff had for my dog. They really care about every pet that walks through their door!
Over the last 10 years we have had nothing but the most honest caring members of your staff treating our dogs. We just lost a dear family member a couple days ago and everyone treated us like family and helped us through a very hard time! Thank you!
- Kristina T
Brentwood Family Pet Care takes care of all three of my dog children and I know they are in caring hands. The entire staff is a pleasure to work with.
- Nancy P
I took my beloved cat there and they took great care of her! The doctor diagnosed her problem and treated it right away! I would recommend this place to anyone.
- Tara R
Everyone was extremely nice. The vet did a through exam and went over options for our new puppy. Loved that they were not pushy about anything.
Staff is very friendly even with all the pressures of being busy
- Mike H
Everyone was so warm and welcoming! It was my pup's first visit and they made us both feel comfortable:) I appreciated that the veterinarian came out after the visit while I was paying to ask if I had any more questions. Wonderful experience!
- Natalie F
The staff is truly amazing. Everyone is kind and really treats us and our pets as though we are all family. I appreciate their dedication, smiles and love of each pet that walks in the door.
- Kayce W
Always feel like we are part of the family!
- Ann Marie K
The wait once you are put in a room is a little longer then expected, however the doctors and staff are absolutely wonderful. It's well worth the wait.
The doctor and the tech were very friendly with my dog and put her at ease.
I came in last minute with an emergency, 10 min before closing. And was so thankful to be taken quickly without an appointment. Excellent service!
- Jenn B
Best veterinarian experience!
It's nice to take my pet to this clinic where the staff are very friendly and helpful. I would recommend The Family Pet Care to anyone who has a pet.
- Priscilla D
Great staff! Always friendly and welcoming and they make my babies feel comfortable :)
I have been bringing my fur babies to the staff at Brentwood Family Pet Care since moving to Brentwood in 1999. I have a love and I care for each and every one there. They have shown me love, friendship, concern.
- Maureen H
I had never been to your care center, but when my little guy had an emergency, you didn't hesitate to see him right away. The vet I was using didn't have an available slot for my emergency!Name: Patti HStaff and dr. was wonderful. Everyone really listened to my concerns. Dr took extra time to get to know my dog and his history, personality and my concerns. Throughly went over x-rays me, very down to earth person that was very easy to to. Love them.
Dr. Lichlyter is the best VET we have ever had. He is so caring and knowledgeable. Also, the staff is always to helpful and helpful and caring.
Lauri and Dr. Johnson were so loving toward Sierra. It really shows how much they love what they do by the care that was shown. The rest of the office staff is so friendly and full of energy too. Thank you for providing such a pleasurable vet visit.
Laurie is great with Noah! She is so positive and fun-loving. I am extremely pleased that my vet offers grooming for my dog. It is one of the most critical points of care.
This visit was for a new puppy, but we have been coming here for 16 years. Over the years, staff faces have changed, but we have always felt a caring and compassion for our pets. Happily, this visit was the same.
The staff was fantastic and took care of my Cherry!!! I feel they took care of all my concerns and dog is happy my kids are happy and so am I. Thank you!!!
Our vet Kristi is fantastic, She is Knowledgeable, very Compassionate and Always goes above and beyond in caring for my fur-babies. The staff is very friendly and professional and I would highly recommend them to anyone. Thanks for the great service.
I have been taking my pets there since I moved to the area over 20 years ago. I cannot imagine changing. they have always provided me extra ordinary care and concern for my fur babies.
We are new to Brentwood and had an emergency with one of our dogs, had a very positive visit at Brentwood Family Pet Care. Our dogs were treated with great care and comfort from the staff and the Doctors. This is were our pets will go.
The friendliest group of girls ever!!! Always show love to my pup. Wish my Doctor was as nice and sensitive as the Vets here!
I felt very comfortable and confident with the vet and his staff.
Your office was amazing! It is very emotional when your pet is not well. Everyone was extremely empathic and knowledgeable. Thank you from Ms Fiona and myself!!
Being our first vet experience, it couldn't have been better. Everyone was friendly, professional and informative. I felt they really cared for my pet. We hit the jackpot with Brentwood Family Pet Care.
It's so wonderful to go to a place where they treat everyone like a VIP. I know that my dog is cared for when I bring her there, and likewise, she loves being there with all of the wonderful staff.
Excellent service, courteous and knowledgeable
We love this office and everyone working there are all so sweet makes us feel good to know our babies (pets) are in good hands
Love everyone there!!! They care about us and our pets with so much kindness and sincerity!! No place I would rather go!!
Many of the staff at Brentwood Family Pet Care are long-time employees. They recognize me and my pets and are aware of my concerns and my pet's issues. We always receive cheerful, caring, and competent care, including timely follow-up. Thank you!
Great staff all around. Thanks for taking such good care of Teagan.
The staff is very caring and concerned for my baby. I not only trust the staff with her but she also likes them, which is wonderful!
Loving atmosphere - treated like family
Absolutely the best care and most efficient office I have been too. Dr. Scott is the best doctor I have ever taken my dogs to. He explained everything thoroughly,as well as compassionate with my dogs. The best.
I was very happy with the Dr. and staff. They were very informative and answered all of my questions. I will recommend them to friends and family.
Everyone at Brentwood Family Pet Care is so nice and courteous. I'm always greeted with a smile and although it's not my dog Midnight's favorite place on earth, I always feel she is in good hands and confident that she is getting the best care.
We feel like a part of the family each time we come. You all take great care with my fur babies.
Everyone is so helpful and sweet. My dog loves going with me to the vet (even if shes not the one being seen) lexi is great shes so informative and listens and always makes sure my pets are happy and healthy. Over all I love them as do my pets!
They were friendly, knowledgeable and extremely helpful to first time dog owners. They're great!
You are all amazing! Met Dr. Johnson yesterday. Loved him. So did Romeo! Laurie was wonderful and helpful as well. Great Visit!! I recommend your office all the time.
Dr. Scott is so great! He is friendly & truly cares for our animals! Jannel is awesome! She is always so outgoing & helpful all the time! They go above & beyond to take care of us & for that we are grateful! Thank you for having a wonderful staff!!
Dr. L it's no wonder you never came to the front counter its because YOU well know your team is amazing! True superstars and I think today,lunch should be on you. What a great pleasure to meet animal lovers, I trust no one with my dogs but your team.
The staff is awesome. The girls know my boys and love them. Dr. Scott is awesome and is always friendly, sensitive to my pet's needs, explains things in laymen's terms and a wicked sense of humor.
I was completely satisfied with the service I was provided. They listened to my wishes and gave me their medical recommendations, but allowed me to make the final decisions regarding my pet's care.
Staff is extremely friendly and knowledgeable . Everyone seems happy to work there.
This veterinary business is fun very professionally, very friendly and nice. It is so nice to find professionals in the pet business that are nice too. They treat you like you are the best customer they have. I love my experience.
Solid friendly staff. Good vets.
Dr. Scott is extremely caring, loving, compassionate and very knowledgeable. He answered all of our questions and concerns. I am very pleased with the quality of care and the customer service.
Everyone has always been nice, friendly and very informative when it comes to the care of my pet. They go over everything that needs to be done, the cost and course of action needed, in detail. Everyone truly cares for the well being of our pets.
- Jackie D
Great service and caring.very professional .
I can't say enough about the kindness of this clinic. We accidentally wrote the date down wrong for our dogs neuter and they worked us in. Our vet, Dr Lichlyter is just so amazing and our fur babies LOVE him. The vet techs are all so sweet, too.
- Jennifer N
Courteous staff and timely service, especially the grooming. The location is near my home.
I am so happy to have received this survey. From my initial phone call to make an appointment, to leaving after our appointment was the most pleasant veterinary visit I've had- and I have had many pets. High marks for Doctor and staff!
We were very impressed with the care given to Odie
Always super friendly and nice.
Lexi & Dr. Johnson took a lot of time getting to know me & my dog Scout. The facility was clean and the entire staff friendly and professional. I won't take Scout anywhere else now.
You really seem to care about my pet and me.
It was a simple visit for a vaccination but we were out of there in no time and everyone was very friendly. The dr was helpful with finding a holistic vet for our other kitty with severe skin issues. The clinic seemed well run and clean.
Great staff and facility.
I always get prompt, caring service.
Staff is very friendly and always makes us feel welcome. Dr. Lichlyter is great, gives us info very straight forward, no bs and answers all of our questions. I feel very comfortable leaving my dog with him.
Everyone is happy and joyful when you arrived. Understand Dog behavior top notch.
Great Customer Service.
Very friendly staff!
I love you guys! Thank you for the care and love you have always given my pets. I am in great hands.
The staff, all the front and back girls are beyond words! I enjoy talking with them and they couldn't be nicer! Dr Scott is a wonderful vet! The years I have been coming here I have never had a bad experience!
The staff is always friendly & professional ! Dr. Lichlyter loves our pets & always does his best to find the problem and solves them with good advice & medicine ! My doggie loves to visit & get all the attention! Wish you were open all 7 days Wk.
I like the positive atmosphere at this office. The employees are interested in their work and pay attention to both pets and their "people." The medical concerns are handled with intelligence and concern that the procedures are clearly explained.
Friendly staff puts you at ease. Pets seem to trust very quickly. Thats big.
We have been coming to Brentwood Family Pet Care for many years with various pets. The care & involvement has always been outstanding.
No matter if it has been two weeks or 1 year since visiting you are always treated like family. Great and friendly personnel. My dog loves them too always excited to get out of the car when she sees where we are. Always a 5 star experience.
The doctors and staff were very helpful. I am very appreciative of the Freedom Day package they offered. Money is a bit tight in our family and this event made it possible for my pets to get the attention they needed and deserve. Thank you!!! :)
I love the fact that every customer including me seems satisfied with your business I love your Drs and the staff.
You provide great services, a little costly but good. I like the fact you have started to offer grooming services. Grooming at the Vet makes me feel 100% better. I missed Melissa. Janey was wonderful to work with during this last visit.
This vet office is the best one my mom and I have been to in years. Everyone is so amazing and friendly! I would strongly recommend going there for your pets. They are great! Thank you!
Thank you Dr. Lichlyter & staff for taking such good care of Cooper. I appreciate all of you for your kindness & concern for Cooper.
Friendliness, courteous service!!!
Thank you Dr. Lichlyter & staff for taking such good care of Cooper. I appreciate all of you for your kindness & concern for Cooper.
Its nice walking into an environment where everyone loves what they do :) Very informative and knowledgeable, liked having options for well check, even if i could not take advantage of the savings offered. Thank you for a great experience for our pup
We've been coming to you a little over 6 yrs. You've always treated my boys like they were your own. Jannel was awesome enough to call me the day before we were to meet Dr. Eric for the 1st time. I appreciate that SOOO much!
Wonderful Dr. And assistant. Office staff was very helpful and kind.
Thank you! This was our first time here, everyone was very professional as well as genuinely caring. You could tell that they are passionate about what they do, they made connections with me right away and engaged me every step of the way.
-Ann Marie K.
Moving from PH, I was reluctant to change vets, but when, my pug, Sadie fell very ill, the long trip to Mtz was no longer feasible. I'm so thankful for the care she has rec. at BFPC. All the girls at the front, Jayme, Shellie & Dr. Lee are the BEST!
-Phil and Cathy S.
We called late in the day to get an appointment. They had us come right in and took care of Buddy's injury immediately. They also caught him up on his shots and tests even though it threw them further behind. They were all caring and concerned.
Dr. Scott L. gave us so much attention and answered all my questions and concerns regarding our new sick puppy. He was awesome!!!! And our puppy was 100% better in 24 hours.Name:Sherry HGreat staff that always make me feel at home and relaxed.
Staff always helpful and very courteous.
The Dr spent a lot of time and offered all options available for my pets condition. There was no hard sell to do all kinds of tests, which has been my experience with other vets in the area.
Very pleasant staff and very clean.
The name Brentwood Family is how I'm made to feel when I walk in with my four-legged loves. I wish my pediatric office was as warm, inviting, and genuinely interested as the staff at Brentwood Family Pet Care!
Great, warm loving enviro men for our pets and us. Feel confident they are receiving the best care.
Everyone makes you feel like family. They all treat our "babies" as one of theirs. Thanks for always being there for us.
Quality care from wonderful caring people.
I was extremely impressed with this vet. The staff was very nice and you can tell all of them love what they do! Dr. Johnson totally took his time and checked my dog thoroughly! I highly recommend this vet!!!
My usual vet cancelled an appointment for a semi-emergency, and Brentwood Family Pet accommodated me within an hour! Each staff member was kind, helpful, and smiling (no one seems to smile at my usual vet's). I was in and out within 1/2 hour :-)
Every time my dog receives excellent, professional care. I feel like my pet is lovingly cared for while she is there. Dr. Lichlyter and staff are always so gentle and sweet; I wish people doctors were as loving!
Had my dog groomed and was he was calm when I picked him up (looked great too). In past places, he would always be anxious and desperate to get away from the facility. I could tell from his behavior that he was treated good.
Excellent service! I love how you all truly care about the animals coming in. Sadie and I thank you for your excellent service and care.
Knowledgeable, friendly staff that love my Rico and care about his well being. I have learned much about caring for him from the staff.
I always feel that I get kind, courteous and knowledgeable service when I come to BFPC. The staff are friendly and outgoing and Dr. Lichlyter takes great care of my pets. He listens and explores all the options available to me and my pet.
Hi All… We always get outstanding service no matter what I bring Shadow in for. We recently brought her in for grooming. Laurie is great. Listened to my special requests and gave a lot of love to Shadow. Shadow hates water so we was surprised to hear that she jumped in the tub right away. Must be something in Laurie’s style J. Thanks to all of you.
-Roger and Diane
Great service great doctor great staff. Thanks again
-Bob Ria and Kona
You are the BEST !!
-Dee Dee C
Great job everyone. Especially, because you took into consideration that my
Lola "does not play well" with others. The technicians remembered to make
sure there were no other dogs when Lola needed to be taken out of the room
for her vaccine.
Great customer service. I wish my doctors visit would be as fun and
professional as the veterinarian and staff.
My dog gets very nervous when going to the Vet and being seen quickly keeps
the anxiety to a minimal. Everyone seems to love the animals and it shows
in how they handle my baby, ops I mean dog..
You are always helpful and caring.
Excellent in every category. My dogs and I are treated as guests, and, always greeted with courtesy and smiles from everyone. Our Vet, Kristi, is wonderful. Our calls are returned, and, staff is kind, knowledgeable and they follow through.
Everyone there is always friendly and easy to talk to. They truely care about me and my pet!
Wonderful service, Dr Lee is great ! We have found a new Doctor for our pets. Malessa was such a kind and great person , made me feel my Mandy was in good hands. Thank You.
Dr. Lee and staff are the best they always greet me with a smile and make sure I am comfortable with the care and cost before treating my dog. I love that they take the time to nurture me and the dog. We both are happy clients. 100% happy every visit
Dr. Scott examined my sick kitty for the first time. The in house lab was awesome and I was able to get the test results quickly and the answers to why she was so sick. This enabled us to begin treatment immediately. The staff was very attentive too!
My Corgi Golly does not like having his nails trimmed. Your staff came up with the great idea of placing him on his back in a surgery holder and rubbing his belly while his nails are trimmed. This eliminates his anxiety. Thank you.
The staff truly treats us like family and cares about my pets. I have never felt rushed; staff takes the time to listen.
This is such a friendly place to be. My furry gurls are very well taken care of. The people who work here are awesome
-Kris & Paul W.
AJ & and Ally are happy and healthy that's reason enough. I believe everybody's pets can benefit from your care.
Oatmeal, our rescued hound dog, was fearful of everything! The 1st year of vet visits involved a vet tech helping us coax her out of the car. Due to the staff's patience & extreme kindness, she now has no problem at her visits. She loves the entire staff!
-Susie & Vince M.
We are new to the Brentwood area. Wonderful, friendly and caring staff! Dr. Scott Lichlyter is extremely knowledgeable, takes the time you need to explain complicated issues and most of all is so warm and caring to our furry family members.
-Glenda and Gary F.
Excellent and caring staff along with great vet who cares about your pets.
You all have taken such good care of both our pups for 6 years now...i have referred 3 people already and will continue to do so....thank you so much
Wouldn't take my pet to any other vet
You are the most friendly and knowledgeable vet and facility I and my pets have ever been associated with.
-Terry & Anna Marie M.
The staff are friendly, knowledgeable, professional and make us feel important.
- Oboe's Mom, Donna.
My pets are a part of our family. I feel they are extended part of our family. They are always there to answer a question give us support and most important care for my pets. They are exceptional and we love our vet Dr Land. She is very seasoned.
- Deb M.
Great location and atmosphere. This is one of the best vet hospitals we have been to. The vet and techs were very friendly and knowledgable and took the time to answer any questions or concerns that I had. Awesome customer service from everyone.
- Barb S.
Very kind, welcoming and knowledgeable staff. My pet loves it there as do I.
Jake has always received the best care. Everyone is always very kind and friendly. I have recommend Brentwood Family Pet Care to my friends.
- Patricia C.
We were taking our pet elsewhere but the service failed us and our pet and our pet needed shots they could not help as my pet can be a bear at times you guys were wonderful you exceeded my expectations Our pet is happy Thank you! YOU ARE GREAT!
- Pat J.
The service and attention I received was awesome. I will definitely return with my dog named Shadow and also bring our cat Ash in!
Overall great staff. From receptionist to tech and vet, everyone was professional and welcoming.
Dr. Lichlyter and his staff are always wonderful, we have taken our animals to him for years and been through some bad situations and they have always been caring and helpful, will continue to take my fuzzy family members there.
Brentwood Family Pet Care is the absolute BEST! The staff is always friendly, helpful, knowledgeable, & extremely caring. I've taken all of my dogs to Dr. Scott Lichlyter for the past 19 years, and would never consider going anywhere else!!
- Judy F.
Thank you for a positive experience. Our pets are part of our family....our four legged children and we appreciate your kindness.
I've had dogs all my life, and this very friendly, sincere group of people far exceeds any other place! The personal attention is very much appreciated, which seems to be a lost art! Thank you so, so very much. Roxie B
- Roxie B.
Everyone is always very friendly and nice when me and Snowflake come in. Thank you!!! :)
- Nellie C.
I was there for their support of "Freedom Day" for veterans. Dr. Lichlyter was quite amicable and was thorough in his examination. Staff very knowledgeable. Very pleasant visit. No super sales pitch on other services. Very nice clinic.
- Dale W.
I love going to BFPC. Everyone is so wonderful...great personality and give the best hugs! I always recommend to my friends to go see them as a vet for their pet.
- Susan G.
Brentwood Family Pet Care is the best at what they do and make you feel right at home.
David S. - Brentwood, CA
We really enjoyed our visit yesterday. As we got in the car, we commented on how nice it was to go somewhere & find everyone extremely nice & uplifting. Thank you, one & all!!
- Chuck , Carolyn, & Mr. Rogers of course
I always feel welcome at Brentwood Family Pet Care!
You are all great and we really appreciate how well you take care of Sox!! You are always friendly and happy to see us!!! I can't imagine better care or better service!!! Thank you!!!
- Marilyn, Steve and Sox
The reason we come this far for our pet care s because Brentwood Family Pet Care IS family to us and it's worth the long drive. Plus the dogs love the drive! Thank you so much once again!
-Jody S. from Stockton
We are long term patients and you have maintained outstanding service during the years. Great! Joseph H.We love you guys! Whey? Because you are all awesome!! Love, Cindi and Tony CAlways a superior level of care for our beloved pet. Teresa MI always enjoy my visits with my furry little ones to your office and so do they. Thank you again, and you know our little animal family loves all of you. Joann AWe are so grateful to you and so are Riley and Roxy.
They were so kind to take in our boxer, Tundra in such short notice when she was sick. Thank you so much.
I've been coming to BFPC since I moved to Brentwood 8 years ago. Dr. Land and everyone in this office have always provided superb care and treatment for my cat and dog. I had to put my cat to sleep a few weeks ago and Dr. Land and the other assistants were very caring, loving and patient with me and my family while we were there saying our goodbyes to our kitty. No matter what the cost, to me, they are worth it.
Brentwood Family Pet Care is awesome! Every staff member was very attentive and polite. They made me feel comfortable and treated my baby "Miklo"as if he was their own. We left there very happy with the service and I will definitely use them again.
- Nichole M.
Very impressed with the service I get here at "Family pet care." The old veterinarian I used to take my dog too was nothing compared to this one. I LOVE IT and my dog loves it too! Very loving and caring service here. Strongly recommend this vet!
- Rhea M.
You guys are the best! The only reason you got a 4 instead of a 5 on greeting is that it seemed like everybody was in a brief meeting while we hung out for about 5+ minutes without seeing anyone. I have to reiterate though, you guys are the best!
All the staff is so friendly and love on my animal. Dr. Lichlyter is genuinely caring and great with my pup. I feel so comfortable there. Plus, they have a great puppy package!!
FANTASTIC service every time I bring my animals in. Thank you BFPC!!!
The Staff at Brentwood Family Pet Care is extremely friendly and courteous! You can really tell that each and every one of them genuinely care about your pet and that is a great feeling!